Shipping Policies

WHEN WILL I RECEIVE MY ORDER?

Please allow up to 5 business days for your order to process and for us to prepare your order before it ships.

If you need your order by a certain date please add your desired date in notes during checkout and we will try our best.

LOST or STOLEN PACKAGES

If your package has been confirmed via USPS delivered and you did not receive it you must file a claim with USPS as we are not responsible for lost or stolen packages.

If you decide to file a claim through Paypal your tracking number is automatically uploaded which will state that your package was delivered. The only time we will resend or refund is when tracking confirms that the package was lost/delayed during transit. 

Please email info@therayashop.com for any further questions or concerns regarding shipping.